One of the most common problems doctors want help with is dealing with canceled or rescheduled appointments. If a doctor’s office has too much of this occurring it can wreak havoc on their daily production. Normally, when this is occurring it is a sign that the...
Collecting on past due accounts is a function that the Accounts Manager will find herself/himself having to do. Any contact with a patient/client, even under these circumstances, should be kept on a friendly, professional and dignified basis. This will promote respect...
Thriving successful practices have mastered the challenges of patient and client retention. A question that needs to be asked, answered and fully understood is, “Where does patient or client retention start?” The truest and simplest answer is: the point when the...
COVID-19 has changed the healthcare profession forever, with practice owners feeling exposed to threats within and outside the clinic. The good news is that, with the right strategies, you can fly past competitors whose slow response time is crippling their ability to...
In 2020, the world has fundamentally changed – perhaps more so than at any time in human history. While pandemics have struck humanity before, the economic ramifications on an international level have never been so high as they are today. With so many changes,...
PPP: If you haven’t already applied for PPP (Paycheck Protection Program) do it now. This program allows you to receive 8 weeks worth of funding to go toward your payroll/rent/bills. At the end of the 8 weeks you can apply for loan forgiveness. As long as you’ve spent...
Hello, This is Ken DeRouchie, the editor of The Practice Solution Magazine. On March 11th, I decided that The Practice Solution Magazine needed to shift its focus to the COVID-19 pandemic and how it is effecting private practice. This is still an ongoing research...
I’m sure many of our readers are very familiar with The Practice Solution Magazine’s phone surveys. Our team of surveyors speak with doctors all over the country, 8 hours a day, 5 days a week. Given the nature of your busy schedule, we definitely appreciate it when...
One of the key elements in running a successful practice is the actual communication level of the practice. This communication level is not just how people talk to each other. “How” is important, but there is more to it than just that. It’s also not how many...
Accounts receivable and collection percentages are a subject that we hear about frequently. Every doctor has a different idea about what a good collection percentage is as well as how to collect money for services rendered. For example, I have talked to many doctors...
