Just as your staff has responsibilities to you and your practice, you likewise have several responsibilities to your practice and staff.
The complexity of active leadership can be best understood by breaking it down into its essential and integral parts…
A recent survey conducted with practice owners across the US revealed that the number-one management problem they have is personnel issues. Among the issues mentioned by hundreds of owners surveyed were…
In any practice, Accounts Receivable exist. Whoever collects money in your organization needs to know that this particular job has a two-fold purpose…
Dealing with staff can often be a confusing and complex subject. Certainly if a staff member was overtly unwilling, refusing to do what was expected, gossiping, constantly complaining and so on, this is a staff member you wouldn’t tolerate. On the other hand…
Dealing with staff can often be a confusing and complex subject. Certainly if a staff member was overtly unwilling, refusing to do what was expected, gossiping, constantly complaining and so on, this is a staff member you wouldn’t tolerate. On the other hand…
Finding a new employee is a very time consuming process. To consolidate efforts and streamline the initial stage of the interview and selection process, have all of the applicants who meet the basic criteria…
Every doctor has a different idea about what a good collection percentage is as well as how to collect money for services rendered.
Since dealing with staff bickering and personality conflicts can be a major source of stress in an office, knowing how to deal with it can be extremely useful. When you let employee situations linger too long…
A very common confession I hear when I analyze practices is that the executive isn’t good with confrontation and thus lets things slide when they shouldn’t. I want to address this issue for a number of reasons:
Where is your net profit? Did you work hard all week just to earn less money? The bank balance should be going up, not down!